Privacy Policy

Last updated: 1 May 2025

Summary: We collect only what we need to run DoseSafe. We never sell your data. No health data is shared with advertisers. You can delete your account and all data at any time.

1. Who we are

DoseSafe is a medication tracking application developed to help parents and carers safely manage children's medication at home. We are committed to protecting your privacy and handling your personal information with care and transparency.

If you have questions about this policy, please contact us at privacy@dosesafe.app.

2. What data we collect

We collect the following information to provide the DoseSafe service:

  • Account information: Your name and email address when you create an account.
  • Child profiles: Names and dates of birth of children you add to the app. This is used solely to calculate appropriate dosages.
  • Medication records: Timestamps and details of medication doses you log. This is the core data of the service.
  • Temperature readings: Optional temperature logs you choose to record alongside doses.
  • Device information: Basic device and browser data for app functionality and push notifications.
  • Usage analytics: Anonymised data about how the app is used, to help us improve it (only if you consent to analytics cookies).

3. How we use your data

Your data is used only to:

  • Operate the DoseSafe service and provide your dose history
  • Calculate safe dosage windows and send reminders
  • Share records with other family members you explicitly invite
  • Send you service-related emails (e.g., account verification)
  • Improve the product using anonymised analytics

We do not use your health data or children's data for advertising — ever.

4. Data sharing

We do not sell your personal data. We share data only in the following limited circumstances:

  • Family members: Dose records are shared with family members you explicitly invite to your family group.
  • Service providers: We use a small number of trusted third-party providers (e.g., cloud hosting, email delivery, payment processing via Stripe) who are contractually required to protect your data.
  • Legal requirements: If required by law, we may disclose information to appropriate authorities.

5. Data retention

We retain your data for as long as your account is active. If you delete your account, all personal data including child profiles and dose history will be permanently deleted within 30 days.

You can request deletion of your data at any time by emailing privacy@dosesafe.app.

6. Security

We take security seriously. Your data is encrypted in transit (HTTPS) and at rest. We use industry-standard authentication and access controls. Family data is isolated — members can only see data for the family groups they have been explicitly invited to.

7. Cookies

We use essential cookies to keep the application running (authentication sessions) and optional analytics cookies to understand usage patterns. You can opt out of analytics cookies using the cookie banner when you first visit the site.

8. Your rights (UK GDPR)

If you are based in the UK or EU, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Data portability

To exercise any of these rights, contact us at privacy@dosesafe.app.

9. Children's privacy

DoseSafe is designed for adults (parents and carers) to manage children's medication. We do not knowingly collect information directly from children under 13. Child profile data (name, date of birth) is entered and controlled by the account-holding adult.

10. Changes to this policy

We may update this policy from time to time. We will notify registered users of material changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.